The delivery of frozen food for companion animals and, incidentally, all animals is subject to strict rules by the EU. Because the meat from other animals eventually ends up in our food chain. Pet food is subject to the same rules. It is classified as Cat.3, which means that it must be transported in separately approved freezer trucks, which must be checked and cleaned daily, and must be provided with a green sticker Cat.3 at each door.
Furthermore, food of another category may not be transported due to cross-contamination. So e.g. no food for humans. Companies, like us, must be in possession of permits for storage, trade and transport established by the European Union. There are many companies that do not comply with these rules, and this therefore poses a risk to public health. This means that delivering these types of products entails higher costs and more distribution work. It is also important for you to take this into account.